My name is Trevor and I have Spotify Premium for Students. When I access my Spotify acc...

GetHuman-trrinzle's customer service issue with Hulu from October 2018

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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-trrinzle's own words
My name is Trevor and I have Spotify Premium for Students. When I access my Spotify account and go to the services tab, it says my Spotify account is linked to Hulu already, but when I click on the "start watching" button that would usually take me to my Hulu account, it redirects me to create a new account and pay a separate subscription. I contacted Spotify customer service and they said that the accounts are linked perfectly on their end. When I try to log in using my Spotify account information, it will not let me into my account. Previously, I was able to log in and now I am not. Using the password recovery service does not send an email to my email address. The email*password recovery option says my Spotify account information is invalid even though the accounts are connected and I am inputting the data on that my Spotify account lists.
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Customer service issue
Reported by GetHuman-trrinzle
Oct 19th, 2018 - a mon ago
I have an issue with Hulu too
Fixed
Seen by 4 customers so far
Similar issue to 26104 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account
Timeline
GetHuman-trrinzle started working on this issue
Oct 19th 1:13am
GetHuman-trrinzle indicated the issue is not fixed yet.
Oct 20th 2:21am
GetHuman-trrinzle indicated the issue is not fixed yet.
Oct 22nd 9:45pm