I have had this service less then one month. I have made numerous calls the service is...

GetHuman-acaciazb's Cancel Service issue with Hughesnet from May 2020

Help with my Hughesnet issue
First: share to improve GetHuman-acaciazb's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-acaciazb may need:
Account holder name, Billing address, Last 4 of SSN, and Phone number on account
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-acaciazb's own words
I have had this service less then one month. I have made numerous calls the service is beyond slow. I can’t stream Netflix, you tube videos won’t load or play and moving from screen to screen takes so long. I no longer want this service and don’t feel that I should have to pay a cancellation fee for a service that never worked. I was promised high speed Internet with good streaming capabilities on multiple devices and that never happened. I barely get *-* MB and sometimes under *. I can operate at these speeds or feel that paying $**.** plus taxes per cycle is justified. Please cancel and don’t charge my card for a early termination I refuse to pay it since I did t get was I was promised under the contract I signed.

GetHuman-acaciazb did not yet indicate what Hughesnet should do to make this right.

How GetHuman-acaciazb fixed the problem

We are waiting for GetHuman-acaciazb to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hughesnet customer problems.
How Do I Fix Buffering Problems with Hughesnet?What Internet Speed Do I Need from Hughesnet?What's the Best Hughesnet Modem for My Home?How Do I Cancel My Service with Hughesnet?
Do you have a customer issue as well?
We can help you get Hughesnet's attention and get better help faster. Tap below to get started.
Having Hughesnet issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hughesnet

Cancel Service issue
Reported by GetHuman-acaciazb
May 1st, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1055 others
0 customers following this

Timeline

GetHuman-acaciazb started working on this issue
May 1st, 2020 8:02pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers