I have had this service less then one month. I have made numerous calls the service is...

GetHuman-acaciazb's Cancel Service issue with Hughesnet from May 2020

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If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-acaciazb's own words
I have had this service less then one month. I have made numerous calls the service is beyond slow. I can’t stream Netflix, you tube videos won’t load or play and moving from screen to screen takes so long. I no longer want this service and don’t feel that I should have to pay a cancellation fee for a service that never worked. I was promised high speed Internet with good streaming capabilities on multiple devices and that never happened. I barely get *-* MB and sometimes under *. I can operate at these speeds or feel that paying $**.** plus taxes per cycle is justified. Please cancel and don’t charge my card for a early termination I refuse to pay it since I did t get was I was promised under the contract I signed.

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How Do I Fix Buffering Problems with Hughesnet?What Internet Speed Do I Need from Hughesnet?What's the Best Hughesnet Modem for My Home?How Do I Cancel My Service with Hughesnet?
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Cancel Service issue
Reported by GetHuman-acaciazb
May 1st, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1055 others
0 customers following this


GetHuman-acaciazb started working on this issue
May 1st, 2020 8:02pm

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