Gen * doesn't allow my online classes to work without constantly being cut off or havin...

GetHuman600135's customer service issue with Hughesnet from April 2018

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The issue in GetHuman600135's own words
Cancel membership to hughesnet ... Gen * doesn't allow my online classes to work without constantly being cut off or having massive lag times
I rent, the owner installed dsl and the monthly cost was billed directly to my rent. My devices work way better, its way cheaper and its unlimited.
I've been a top tier customer for several years and dont believe I should have to pay any fines to cancel my membership. Plus, If I move, I may need hughesnet again and don't want to end on bad terms.
I have an issue with Hughesnet too
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Hughesnet

hughesnet gen *
Customer service issue
Reported by GetHuman600135
Apr 16th, 2018 - 10 mons ago
I have an issue with Hughesnet too
Not resolved
Seen by 2 customers so far
Similar issue to 1131 others
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Timeline
GetHuman600135 started working on this issue
Apr 16th, 2018 4:23pm