To whom this may concern I placed an order last week online for a Radley handbag, a gif...

To whom this may concern I placed an order last week online for a Radley handbag, a gift I was due to give today. The item was supposed to be delivered yesterday, after spending all day and evening at home I had not received anything. On checking the front door I had received a small card explaining that I was not home and the parcel had been left in the cupboard out side my house. On checking the cupboard there was no parcel. I then received an email of a picture with the parcel out side a random address. Needless to say I’m really upset and disappointed. I would like an explanation and a refund I’ve been trying to contact house of fraiser since yesterday only to get no where. I look forward to your response.**Thank's Jamie Finlow