To whom this may concern I placed an order last week online for a Radley handbag, a gif...

GetHuman-jamiemz's Missing Order issue with House of Fraser from December 2020

Help with my House of Fraser issue
The issue in GetHuman-jamiemz's own words
To whom this may concern I placed an order last week online for a Radley handbag, a gift I was due to give today. The item was supposed to be delivered yesterday, after spending all day and evening at home I had not received anything. On checking the front door I had received a small card explaining that I was not home and the parcel had been left in the cupboard out side my house. On checking the cupboard there was no parcel. I then received an email of a picture with the parcel out side a random address. Needless to say I’m really upset and disappointed. I would like an explanation and a refund I’ve been trying to contact house of fraiser since yesterday only to get no where. I look forward to your response.**Thank's Jamie Finlow

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House of Fraser

Missing Order issue
Reported by GetHuman-jamiemz
Dec 7th, 2020 - 3 months ago
Fixed
Seen by 7 customers so far
Similar issue to 1081 others
0 customers following this
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Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-jamiemz started working on this issue
Dec 7th, 2020 12:13pm
GetHuman-jamiemz confirmed the issue is fixed. Hooray!
Dec 9th, 2020 6:32pm

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