Waiting on replacement dryer since March. They brought filtered one took it back same d...

GetHuman4993231's customer service issue with Hotpoint from June 2020

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The issue in GetHuman4993231's own words
Waiting on replacement dryer since March. They brought filtered one took it back same day wanted condensor. Can’t get through to them get cut off and when you do get through they pass it to the wrong department. Been waiting since March and still got a dangerous dryer told to wait for them to remove** rang them * times this morning and very unhelpful. I need this issue addressing ASAP as I have still left with the faulty dryer from hotpoint!!!!! And done a secound application over three weeks ago in the phone with a advisor and still not received me email to click on too**

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Hotpoint

Customer service issue
Reported by GetHuman4993231
Jun 25th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 92 others
0 customers following this

Timeline

GetHuman4993231 started working on this issue
Jun 25th, 2020 8:51am
GetHuman4993231 indicated the issue is not fixed yet.
Jun 25th, 2020 8:55am
GetHuman4993231 indicated the issue is not fixed yet.
Jun 25th, 2020 8:55am