Re. Engineer coming to my house to repair a washing I bought in September. The machine...

GetHuman1709556's customer service issue with Hotpoint from December 2018

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The issue in GetHuman1709556's own words
Re. Engineer coming to my house to repair a washing I bought in September. The machine will not come on. The engineer test my electric in the kitchen and stated that there were no neutral live . I hire a qualified electrical engineers to come and test and inspect. No fault has been found all sockets including the washing machine socket. I would like to claim back my £** ** paid the electrical engineer. You workman was out of order as he blame my appliances for the faulty machine. I took a day off for the repair of the machine. I work * hour contract and this has cost me money and wasted my day for nothing.
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Hotpoint

Customer service issue
Reported by GetHuman1709556
Dec 7th, 2018 - 6 mons ago
I have an issue with Hotpoint too
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Seen by 2 customers so far
Similar issue to 126 others
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Timeline
GetHuman1709556 started working on this issue
Dec 7th, 2018 1:58pm