It was frustrating. I was placed on hold for long period of times with same respersenti...

GetHuman5320897's customer service issue with from October 2020

15 views | 1660 similar | 0 following
Help with my issue
Next: our robot will wait on hold for GetHuman5320897 to get a rep on the line!
Always use the GetHuman Phone to call We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman5320897's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5320897 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman5320897's own words
It was frustrating. I was placed on hold for long period of times with same respersentive. Then when asked to talk with someone over him, was told, he was a supervisor. Was placed on long hold again, to be told someone would call me back within **mins. Over hour later (which I understand, because of everything going on).I was told my money would be refunded and I would receive a $*** voucher(which I did)but could use only on time, which I wasn't explain. Therefore, I didn't get to use the full amount. To get updated from bank today the money had been taken from my account and it was that could*would and can refund my money back within **hrs. To now I'm sitting here stressing and having to get ahold of someone again, along with having no where to live come checkout in the morning, due to funds being taken and not released back like told. Having a toddler and a pet during the pandemic is bad enough, to losing your home to living in hotels, and now having no where cause of no funds. I would like to accommodate for my week stay while I'm continuing to have to wait for my refund because I do not have the money and nowhere to go from ** today

GetHuman5320897 did not yet indicate what should do to make this right.

How GetHuman5320897 fixed the problem

We are waiting for GetHuman5320897 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common customer problems.
What Is the Cancellation Policy and How Do I Cancel?How Do I Contact Customer Support with
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5320897 fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman5320897
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 1660 others
0 customers following this


GetHuman5320897 started working on this issue
Oct 1st, 2020 1:52pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers