Dear Sirs,**On April ** I cancelled through, as per instructions from throug...

GetHuman-davekeij's customer service issue with from July 2020

Help with my issue
First: share to improve GetHuman-davekeij's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-davekeij may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-davekeij's own words
Dear Sirs,**On April ** I cancelled through, as per instructions from through a link my booking with reservation *************. I had to cancel the booking due to Corona. The expected admin time to get my money and rewards point back is apparently ** day's. The ** day's are more then over even if you would count it as ** working day's and I still do not have the reward points back. I completelly understand the working preasure to admin all the cancelations but almost * months is far out of any tollerance. *I ask you to give me the status of the cancelation and more important my refund of the money and more important the reward points as I like to make another booking with those points.**Looking forward to your response**Dave Keijzer

GetHuman-davekeij did not yet indicate what should do to make this right.

How GetHuman-davekeij fixed the problem

We are waiting for GetHuman-davekeij to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Customer service issue
Reported by GetHuman-davekeij
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2754 others
0 customers following this


GetHuman-davekeij started working on this issue
Jul 14th 5:24am
GetHuman-davekeij indicated the issue is not fixed yet.
Jul 14th 9:38am