My name is Haim Shmuely ,MD and as your Claient I received a confirmation for Nia Hotel...

GetHuman-hshmuely's customer service issue with Hotels.com from September 2018

1 view
 | 
356 similar
 | 
0 following
Help with my Hotels.com issue
First: share to improve GetHuman-hshmuely's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-hshmuely got the right customer help using our suggestion.
The issue in GetHuman-hshmuely's own words
My name is Haim Shmuely ,MD and as your Claient I received a confirmation for Nia Hotel Menlo Park Ca USA for a kings bed room * ************* From you for * nights - from September **-October ** but when I entered the room I found that I was given without telling me at the front desk a room with * double bed- after calling the front desk they said they are sorry and they are fully booked and cannot give me the kings room I had confirmation number until tomorrow !!!!!! *My phone * ***-**-****-***** dement you intrevin imidietly on my interest because I received the confirmation for you I demand to move me imidietly to a Kings room for all !!! * nights confirmred the hotel can not confirm kings room if it's not available so I go to enother Hoel*If not I dement compensation of both free breakfast for * people and free valet parking for all * nights for this major incobinience and tomorrow morning to be moved ASAP to a kings room*Haim Shmuely MD******@***.com
GetHuman-hshmuely did not yet indicate what Hotels.com should do to make this right.
I have an issue with Hotels.com too
How GetHuman-hshmuely fixed the problem
We are waiting for GetHuman-hshmuely to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hotels.com's attention and get better help faster. Tap below to get started.
Having Hotels.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hotels.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-hshmuely fixes it.
This email address isn't valid

Hotels.com

Customer service issue
Reported by GetHuman-hshmuely
Sep 27th, 2018 - 21d ago
I have an issue with Hotels.com too
Not resolved
Seen by 1 customer so far
Similar issue to 356 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-hshmuely started working on this issue
Sep 27th 8:26pm