Noisy Laminate

GetHuman1192070's customer service issue with Homedecorators.com from September 2018

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The issue in GetHuman1192070's own words
New floor ... I have Home Decorators Collection High Gloss Perry Hickory store sku ********** and it always creaks when walked on. It is installed properly. My belief this happens because attached pad on bottom does NOT cover the entire width of plank letting the seams on sides to move and make sound. I've made sure the floor has room to float and raised and lowered temperature in house but there has been no remedy. I need a solution to a creaky, noisy floor. If no solution then I want floor replaced.
It sounds like walking on a *** year old floor
No sounds or replace floor
Remodeled whole house out of Home Depot
Yes
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Homedecorators.com

Laminate Flooring
Customer service issue
Reported by GetHuman1192070
Sep 24th, 2018 - 2 mons ago
I have an issue with Homedecorators.com too
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Seen by 4 customers so far
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Timeline
GetHuman1192070 started working on this issue
Sep 24th 5:29pm