We bought * bags is Sakrete All Weather Blacktop patch Saturday, September *th, at the...

GetHuman-tierneca's customer service issue with Home Depot from September 2018

2 views | 504 similar | 0 following
Help with my Home Depot issue
First: share to improve GetHuman-tierneca's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-tierneca to get a Home Depot rep on the line!
Always use the GetHuman Phone to call Home Depot. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-tierneca may need:
Name, Order Number, Account email (for online orders), Order date, Receipt Image, and Phone number
The issue in GetHuman-tierneca's own words
We bought * bags is Sakrete All Weather Blacktop patch Saturday, September *th, at the Home Depot here in Hurricane*Tesys Valley and used it at the end of our driveway. We finished at noon and the weather was good and did it exactly as it said. We tamped it down real good and my husband even used his backhoe to tamp it. We have a circular driveway and used the other side to get out. On Sunday it rained and I walked down to look at it and some had washed away and it was still real soft.*Called our local Home Depot and talked to a man and he was wanting to know if we had heated it that is what he does and of course I said No. Anyhow I asked to speak to manager and he told me to call Sakrete because they stand by their products. Monday I called and talked to Chris Courtney and I could tell he was not going to help he kept trying to talk over me and I told him I would email him pictures. He emailed me back and told me it wasn't the right application for blacktop patch and that it took between **-** days for it to cure. I told him by looking at reviews on this other people have had the same problem. Complete BS.*I spent $*** for this product and I feel I have been ripped off*I am wondering why Home Depot is selling this product? Complete misrepresentation as to what is written on the bag. And by the way, my husband is a contractor and this is not the first time we have used black top patch and have had no problem but it wasn't this brand.

GetHuman-tierneca did not yet indicate what Home Depot should do to make this right.

How GetHuman-tierneca fixed the problem

We are waiting for GetHuman-tierneca to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Home Depot's attention and get better help faster. Tap below to get started.
Having Home Depot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tierneca fixes it.
This email address isn't valid

Home Depot

Customer service issue
Reported by GetHuman-tierneca
Sep 11th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 504 others
0 customers following this


GetHuman-tierneca started working on this issue
Sep 11th, 2018 5:01pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies