We have been dealing with Home Depot for * weeks as our year old refrigerator stopped c...

GetHuman-barbhen's customer service issue with Home Depot from August 2018

8 views | 396 similar | 0 following
Help with my Home Depot issue
First: share to improve GetHuman-barbhen's odds
Strength in numbers! Companies respond better when others are watching.
Try having Home Depot call you again?
Always use the GetHuman Phone to call Home Depot. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-barbhen may need:
Name, Order Number, Account email (for online orders), Order date, Receipt Image, and Phone number
The issue in GetHuman-barbhen's own words
We have been dealing with Home Depot for * weeks as our year old refrigerator stopped cooling. Two servicemen have been here and one replaced the cooling unit. The next morning the refrigerator temperature was ** degrees. We have been putting *-gallon size bottles of frozen water into the refrigerator twice daily to cool it. Six weeks of waiting for service is unheard of in this day and age. We had to wait a week for the part and then a week for delivery during this * week period. Now we have contacted the Wisconsin Department of Consumer Protection. Can you step in before they do? Aug * ****.*Daily phone calls and going to Home Depot all this time did not solve any problems. In this day and age a part should arrive in three days. The waiting time for repairs should not take *-** days unless everything you sell is JUNK!

GetHuman-barbhen did not yet indicate what Home Depot should do to make this right.

How GetHuman-barbhen fixed the problem

We are waiting for GetHuman-barbhen to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Home Depot's attention and get better help faster. Tap below to get started.
Having Home Depot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-barbhen fixes it.
This email address isn't valid

Home Depot

Customer service issue
Reported by GetHuman-barbhen
Aug 13th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 396 others
0 customers following this

Timeline

GetHuman-barbhen started working on this issue
Aug 13th, 2018 3:40pm