Damaged without reason

GetHuman1619246's customer service issue with Hollister Co. from November 2018

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The issue in GetHuman1619246's own words
I was trying to get the pants replaced. ... I purchased * pairs of jeans and jeggings from Hollister Co. for my daughter recently. After wearing them just a few times, she noticed that the jeans were starting to get a hole in them above the back pocket. If she had the jeans for a longer duration of time, I would expect that to happen but not after just a few wears. *To resolve this, I would like those jeans and jeggings to be replaced. If this is possible or if you have any questions, please feel free to email me at *****@***.com. **Best regards,**Elizabeth Lee
What they don't realize is that the jeans are expensive and should last longer than those from Walmart or Target.
I would like the pants to be replaced or a redeemable gift card to to issued for the cost of the damaged items.
I am a good customer because I would still shop at Hollister Co. to get pants because that is the only place I have found jeans for my oldest child.
I have not tried anything else. I am waiting to see if this problem can be resolved via email.
I have an issue with Hollister Co. too
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Hollister Co.

Skinny low-rise jeans and jeggings
Customer service issue
Reported by GetHuman1619246
Nov 24th, 2018 - 10 mons ago
I have an issue with Hollister Co. too
Not resolved
Seen by 7 customers so far
Similar issue to 103 others
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GetHuman1619246 started working on this issue
Nov 24th, 2018 11:29pm