Before contacting them, items GetHuman1619246 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1619246's own words
I was trying to get the pants replaced. ... I purchased * pairs of jeans and jeggings from Hollister Co. for my daughter recently. After wearing them just a few times, she noticed that the jeans were starting to get a hole in them above the back pocket. If she had the jeans for a longer duration of time, I would expect that to happen but not after just a few wears. *To resolve this, I would like those jeans and jeggings to be replaced. If this is possible or if you have any questions, please feel free to email me at *****@***.com. **Best regards,**Elizabeth Lee
What they don't realize is that the jeans are expensive and should last longer than those from Walmart or Target.
I would like the pants to be replaced or a redeemable gift card to to issued for the cost of the damaged items.
I am a good customer because I would still shop at Hollister Co. to get pants because that is the only place I have found jeans for my oldest child.
I have not tried anything else. I am waiting to see if this problem can be resolved via email.
I have an issue with Hollister Co. too
How GetHuman1619246 fixed the problem
We are waiting for GetHuman1619246 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.