Damaged without reason

GetHuman1619246's customer service issue with Hollister Co. from November 2018

7 views
 | 
103 similar
 | 
0 following
Help with my Hollister Co. issue
First: share to improve GetHuman1619246's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1619246's next move: call Hollister Co..
The best way to get your problem resolved is to tap the button below to start calling Hollister Co.. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1619246 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1619246's own words
I was trying to get the pants replaced. ... I purchased * pairs of jeans and jeggings from Hollister Co. for my daughter recently. After wearing them just a few times, she noticed that the jeans were starting to get a hole in them above the back pocket. If she had the jeans for a longer duration of time, I would expect that to happen but not after just a few wears. *To resolve this, I would like those jeans and jeggings to be replaced. If this is possible or if you have any questions, please feel free to email me at *****@***.com. **Best regards,**Elizabeth Lee
What they don't realize is that the jeans are expensive and should last longer than those from Walmart or Target.
I would like the pants to be replaced or a redeemable gift card to to issued for the cost of the damaged items.
I am a good customer because I would still shop at Hollister Co. to get pants because that is the only place I have found jeans for my oldest child.
I have not tried anything else. I am waiting to see if this problem can be resolved via email.
I have an issue with Hollister Co. too
How GetHuman1619246 fixed the problem
We are waiting for GetHuman1619246 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hollister Co.'s attention and get better help faster. Tap below to get started.
Having Hollister Co. issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1619246 fixes it.
This email address isn't valid

Hollister Co.

Skinny low-rise jeans and jeggings
Customer service issue
Reported by GetHuman1619246
Nov 24th, 2018 - 10 mons ago
I have an issue with Hollister Co. too
Not resolved
Seen by 7 customers so far
Similar issue to 103 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1619246 started working on this issue
Nov 24th, 2018 11:29pm