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Holiday Inn Customer FAQ

Top Answers & How-to Guides

What is Holiday Inn's Phone Number?

The question we are asked most often is about how to talk to Holiday Inn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do Holiday Inn hotels offer airport shuttle services?

Yes, Holiday Inn hotels typically offer airport shuttle services. As part of their commitment to providing convenience and a seamless...
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Contact Holiday Inn customer service

Check-in/Check-out

What are the check-in and check-out times at Holiday Inn?

The standard check-in time at Holiday Inn is 3:00 PM, while the check-out time is 11:00 AM. These timings ensure that guests have ample...
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Children

Do children stay free at Holiday Inn?

Yes, children stay free at Holiday Inn when sharing a room with their parents or guardians. Holiday Inn offers a family-friendly experience...
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Amenities

What amenities are available at Holiday Inn?

At Holiday Inn, we are committed to ensuring a comfortable and enjoyable stay for our guests. We offer a range of amenities to enhance...
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Do Holiday Inn hotels have a gym?

Yes, Holiday Inn hotels have fully-equipped gyms available for guests to use. Our gyms are designed to meet the needs of fitness enthusiasts...
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Do Holiday Inn hotels have parking facilities?

Yes, all Holiday Inn hotels offer parking facilities for our guests. We understand the importance of convenience and ease during your...
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Are there smoking rooms available at Holiday Inn?

No, Holiday Inn is committed to providing a smoke-free environment for its guests. All Holiday Inn properties have a strict non-smoking...
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Are there meeting or event spaces at Holiday Inn?

Yes, Holiday Inn offers versatile and well-equipped meeting and event spaces designed to cater to various needs. Whether you're planning...
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Do Holiday Inn hotels offer airport shuttle services?

Yes, Holiday Inn hotels typically offer airport shuttle services. As part of their commitment to providing convenience and a seamless...
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Policies

Is Wi-Fi included in the rooms at Holiday Inn?

Yes, Wi-Fi is included in all rooms at Holiday Inn. We understand the importance of staying connected during your stay, whether for...
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What is the cancellation policy at Holiday Inn?

The cancellation policy at Holiday Inn allows guests to cancel their reservation without incurring any charges up to 24 hours before...
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Is breakfast included in the room rate at Holiday Inn?

Yes, breakfast is included in the room rate at Holiday Inn. We understand the importance of starting your day off right, which is why...
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Pets

Are pets allowed at Holiday Inn?

Yes, pets are allowed at Holiday Inn. We understand that pets are part of the family and we welcome them to stay with you at our hotel....
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Help me with my Holiday Inn customer service issue

Ask any question you have about Holiday Inn customer service. We will do our best to get you answers right away.
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