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Hilton Grand Vacations Customer FAQ

Top Answers & How-to Guides

What is Hilton Grand Vacations's Phone Number?

The question we are asked most often is about how to talk to Hilton Grand Vacations customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use my Hilton Honors points to book a stay at Hilton Grand Vacations?

Yes, Hilton Honors members can indeed use their points to book a stay at Hilton Grand Vacations properties. As a member, you can redeem...
Ask any question you have about Hilton Grand Vacations customer service, get an answer now.
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General Information

What is Hilton Grand Vacations?

Hilton Grand Vacations is a renowned vacation club offering high-quality timeshare accommodations and ownership opportunities at various...
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What are the amenities provided at Hilton Grand Vacations resorts?

Hilton Grand Vacations resorts offer a wide range of amenities to ensure a comfortable and enjoyable stay for guests. The amenities...
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Do Hilton Honors members receive any benefits with Hilton Grand Vacations?

Yes, Hilton Honors members receive numerous benefits with Hilton Grand Vacations. As a Hilton Honors member, you can enjoy exclusive...
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Are pets allowed at Hilton Grand Vacations resorts?

Yes, pets are allowed at select Hilton Grand Vacations resorts. However, there are certain restrictions and policies in place. Only...
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Do Hilton Grand Vacations properties offer Wi-Fi?

Yes, Hilton Grand Vacations properties do offer Wi-Fi. We understand that staying connected is essential for our guests, whether for...
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Can I use my Hilton Honors points to book a stay at Hilton Grand Vacations?

Yes, Hilton Honors members can indeed use their points to book a stay at Hilton Grand Vacations properties. As a member, you can redeem...
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Reservation Policies

Can I cancel or modify my reservation?

Yes, you can cancel or modify your reservation with Hilton Grand Vacations. However, the cancellation and modification policies may...
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What are the check-in and check-out times?

The check-in time at Hilton Grand Vacations is typically 4:00 PM. However, it is always subject to availability and may vary based...
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Are there any age restrictions for staying at Hilton Grand Vacations?

Yes, there are age restrictions for staying at Hilton Grand Vacations. Guests must be at least 18 years old to check in and stay in...
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What is the Hilton Grand Vacations cancellation policy?

Hilton Grand Vacations has a flexible cancellation policy. For reservations made directly through Hilton Grand Vacations, guests have...
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Are there any additional fees or taxes associated with my stay?

No, there are no additional fees or taxes associated with your stay at Hilton Grand Vacations. The quoted rates include all charges...
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Help me with my Hilton Grand Vacations customer service issue

Ask any question you have about Hilton Grand Vacations customer service. We will do our best to get you answers right away.
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