I had a reservation at Hertz **** Capital Blvd Raleigh at * am. The reservation was mad...
GetHuman5971131's customer service issue with Hertz from April 2021
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The issue in GetHuman5971131's own words
I had a reservation at Hertz **** Capital Blvd Raleigh at * am. The reservation was made on Thursday so there is no accuse for not having a car or not communicating that until I showed up to pick up at *am on Saturday morning. I currently drove ** min to another location to stand outside in a lone of * people to get a car. This is ridiculous I neeeded a car to get to work but that’s clearly not happening at the scheduled time. This has been a waste of my time and a huge mistake to trust Hertz with my rental considering it’s non refundable if I cancel and I still don’t have a car. I know the cost of the rental is not much but I wish to receive a discount and I need to return this car to a location closer to my home when I return it and not where I’m currently picking it up at
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