I've been trying to extend my rental since Saturday evening. Hertz called from...

GetHuman-kyron_po's Problem With a Rental issue with Hertz from May 2020

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The issue in GetHuman-kyron_po's own words
Just call and extend until my car is fixed ... I've been trying to extend my rental since Saturday evening. Hertz called from *********** saying to give them a call. The service leaves me waiting then hangs up. I called everyday with no answer. I knew they would be closed Monday so I called on Tuesday. The service said it was closed in observance for the holiday. I called again, it rung through. No answer..... Today (weds) I call again and it says they are closed in observ of the holiday. I also video recorded this because that is weird * days after the holiday. I looked for other phone numbers to call online and just ended up calling the store. My charges shouldn't be over ***. He said they were closer to ***. My rental was $***.** and I got it on May *th, ****. It is the **th. I can see one day late charge but after that I contacted Hertz everyday with no answer.
The system says you guys are closed or it hangs up. I have an actual video recording
Help with the late fees. That makes the price shoot well above what I can afford
Contacting corp
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Hertz

Rental Car
Problem With a Rental issue
Reported by GetHuman-kyron_po
May 27th, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 653 others
0 customers following this

Timeline

GetHuman-kyron_po started working on this issue
May 27th, 2020 2:39pm