Harold M. Woody**** Wildcat Road *Hot Springs National Park *********-***-*****Gold Num...

Harold M. Woody**** Wildcat Road *Hot Springs National Park *********-***-*****Gold Number **********I rented a Hertz vehicle at DFW on Thursday **** and returned it to Hertz return area on Sat **** at approximately **:** AM. There was not an agent present in the return area so I left the vehicle. Unfortunately I mistakenly forgot the key my pocket. When I discovered the key, I was already checked in for my flight and couldn’t return the key at Hertz DFW. On **** I rented another vehicle at BHM at approximately ****. I left the key for the DFW vehicle with the Hertz agent at BHM.*I received a voice mail on ***** advising that the DFW vehicle was not returned and remained on rental. I called the number left for me to contact Hertz about the vehicle. I was transferred to vehicle recovery and discussed the issue with an agent. I wasn’t able to resolve the issue with Vehicle Recovery.*So I called Customer Service. I discussed the issue with a Customer Service agent who pulled up my record and advised he had revised the record to show the vehicle was returned. I asked the agent to advise how many rental days I was being charged. He advised one day. Today I received another voice mail advising the vehicle had not been returned. Unfortunately I did not get names for the Vehicle Recovery or the Customer Services agents.*Please advise me that this email was received. If I need to send to another department, please advise.*Thanks for your help!*Harold M. Woody