On October **th, ****, I rented a vehicle from Hertz - rental record ********* from the...

GetHuman1470375's customer service issue with Hertz from November 2018

650 similar
0 following
Help with my Hertz issue
Next: our robot will wait on hold for GetHuman1470375 to get a Hertz rep on the line!
Always use the GetHuman Phone tocall Hertz. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1470375's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1470375 may need:
Name on booking, Billing address, Email on the account, and Booking reference number
The issue in GetHuman1470375's own words
On October **th, ****, I rented a vehicle from Hertz - rental record ********* from the Opryland Hotel. I told the young man working at the counter that I would be using the car for the day and would be returning it that evening. He instructed me to put the rental record with mileage and keys into the lock box at the counter...I refueled the vehicle and left it at the Hertz designated site on the Opryland Hotel property....I used the car for approx ** hrs. I was charged for three days use and disputed the charge as i only used the vehicle for one day. This rental location is not open on Saturdays or Sunday and its hours of operation are from *am to *pm....I disputed this additional * day charge on October ** and was told by Hertz Customer Service that it would be taken care of...credit would show in * - * business days....never showed so I recalled Customer service to find it the credit was denied....but was given a $** courtesy credit. I am escalating this issue as I was not at fault in this situation
GetHuman1470375 did not yet indicate what Hertz should do to make this right.
I have an issue with Hertz too
How GetHuman1470375 fixed the problem
We are waiting for GetHuman1470375 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hertz's attention and get better help faster. Tap below to get started.
Having Hertz issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hertz email you?
This email address isn't valid
Follow this issue
See how GetHuman1470375 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1470375
Nov 2nd, 2018 - a mon ago
I have an issue with Hertz too
Not resolved
Seen by 2 customers so far
Similar issue to 650 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1470375 started working on this issue
Nov 2nd 1:41pm