A case of Identity fraud*theft. I am not a heroine account holder. Never heard of them...

GetHuman1183302's customer service issue with Heroku from September 2018

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The issue in GetHuman1183302's own words
A case of Identity fraud*theft. I am not a heroine account holder. Never heard of them, yet my bank account has had a withdrawal of $***.** taken out on ** Aug **** and $***.** on ** Sep ****. Reference numbers ******** & ******** . I’m trying to get refunded the money taken out. I also want to make sure this doesn’t happen again. I’m in the process of canceling my credit and debit cards, because someone is using them. Please help me in resolving this problem. RIc Britain
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Customer service issue
Reported by GetHuman1183302
Sep 22nd, 2018 - 6 mons ago
I have an issue with Heroku too
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Seen by 1 customer so far
Similar issue to 12 others
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GetHuman1183302 started working on this issue
Sep 22nd, 2018 2:33pm