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Heroku Customer FAQ

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How do I Contact Heroku Customer Service?

The question we are asked most often is about how to talk to Heroku customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Heroku Customer Questions

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Heroku Basics

What is the Heroku CLI and how do I install it?

The Heroku CLI is a command line tool for managing Heroku applications, simplifying tasks like deployment and configuration. To...

What programming languages does Heroku support?

Heroku provides support for various programming languages, including Ruby, Java, Node.js, Python, PHP, Go, Scala, Clojure, and...

What is the difference between a dyno and a worker on Heroku?

In Heroku, a dyno is a container that runs applications, including web and worker dynos. Worker dynos specifically handle...

What are add-ons in Heroku, and how do I use them?

Add-ons in Heroku are third-party services that enhance applications by providing additional features like databases, caching,...

Domain and Integration

Can I use Heroku with my own domain name?

Heroku enables users to link their own custom domain names to applications, requiring DNS configuration with a domain...

Can I integrate Heroku with third-party services or APIs?

Heroku facilitates integration with external services and APIs, enhancing applications through add-ons from its marketplace....

What is the process for migrating an application to Heroku?

Migrating an application to Heroku entails preparing the app for deployment, creating a Heroku account, configuring settings,...

Security and Performance

How does Heroku handle security and data privacy?

Heroku prioritizes security and data privacy through multiple protective measures at infrastructure and application levels....

How can I monitor the performance of my applications on Heroku?

Developers can monitor application performance on Heroku using built-in tools like Heroku Metrics for insights on key metrics...

Application Management

Can I run scheduled tasks on Heroku?

Heroku supports running scheduled tasks through its Scheduler add-on, which allows users to automate commands at set intervals,...

What are the limitations on the free tier of Heroku services?

The free tier of Heroku services has several constraints, including automatic sleeping after thirty minutes of inactivity, a...

How can I scale my application on Heroku?

To scale an application on Heroku, developers can upgrade to larger dynos for vertical scaling or increase the number of dynos...

What kind of support does Heroku offer for database management?

Heroku provides comprehensive database management support through Heroku Postgres, a fully managed PostgreSQL service that...

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