I have been waiting for a parcel to be delivered for * days now. I was informed on mond...

GetHuman4115786's Track an Order issue with Hermes.com from December 2019

Help with my Hermes.com issue
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman4115786's own words
I have been waiting for a parcel to be delivered for * days now. I was informed on monday that it would be delivered that day between **:** and **:**. So I waited all afternoon, having things to do. But it did not arrive. At **:**hrs I received a message that they are sorry but it couldn't be delivered but it would be delivered on Tuesday. No time was given. I waited again all day at home, but again it did not arrive. Its now Wednesday. And I have heard nothing.*So the question is WHERE IS MY PARCEL.**Barcode No: ******************Regards**Carl Archer

GetHuman4115786 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4115786 fixed the problem
Contact the supplier of your order and don't bother with Hermes, they take NO RESPONSIBILTY for your packages. DPD are a thousand times better. This site also do NOTHING to help you.
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Hermes.com

Track an Order issue
Reported by GetHuman4115786
Dec 18th, 2019 - 10 months ago
Fixed
GetHuman4115786 shared how to fix
Seen by 8 customers so far
Similar issue to 27218 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4115786 started working on this issue
Dec 18th, 2019 11:52am
GetHuman4115786 indicated the issue is not fixed yet.
Dec 18th, 2019 5:09pm
GetHuman4115786 indicated the issue is not fixed yet.
Dec 19th, 2019 11:15am
GetHuman4115786 indicated the issue is not fixed yet.
Dec 19th, 2019 12:12pm
GetHuman4115786 confirmed the issue is fixed. Hooray!
Dec 21st, 2019 12:41pm

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