Hi I’ve had an email stating that my parcel from m n m direct was delivered today at...

GetHuman4094885's Missing Item issue with Hermes.com from December 2019

Help with my Hermes.com issue
First: share to improve GetHuman4094885's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4094885 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman4094885's own words
Hi I’ve had an email stating that my parcel from m n m direct was delivered today at **.**pm and signed for there was two other deliveries due from Hermes which my husband signed for and has tracking details for but the first one isn’t my husband’s signature and it’s not here it’s been signed what looks like a J Bell nobody else was in the property Barcode No: **************** it’s a large package which has obviously gone to the wrong address a lady in a white BMW was delivering if this helps **** TANFIELD place *DL* *QU is my address *Catherine Allen *I’m panic stricken as this is Christmas items can you please help

GetHuman4094885 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4094885 fixed the problem

We are waiting for GetHuman4094885 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Missing Item issue
Reported by GetHuman4094885
Dec 14th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 25855 others
0 customers following this

Timeline

GetHuman4094885 started working on this issue
Dec 14th, 2019 2:15pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians