*****************This parcel according to Hermes has been delivered to my address on Fr...
GetHuman-lizfradl's Missing Item issue with Hermes.com from December 2019
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*****************This parcel according to Hermes has been delivered to my address on Friday *th at **.** and signed for. Not true, I was in all day and had no deliveries although I was expecting one. It says I also signed for it but when I tracked the number the signature was nothing like mine at all. Can you please advise where this parcel is as it is a Christmas present and I need it ASAP. It definitely did not arrive here or was left outside. Maybe it was delivered to another address in this street, please let me know .If it was delivered elsewhere please let me know.*Is there a telephone number I can call to clear this up?
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