Hermes a waste of tim

GetHuman4088825's Track an Order issue with Hermes.com from December 2019

Help with my Hermes.com issue
First: share to improve GetHuman4088825's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4088825 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman4088825's own words
Get Hermes to deliver my parcel.was told on Saturday the courier could not find my property. Strange that because I have had numerous parcels delivered from Hermes ... Hermes said my parcel would be delivered on wed ** dec a four hour window. Couldn’t deliver that day. Got a four hour window again for thurs ** dec couldn’t deliver that day. Will deliver on the next working day which is today fri ** dec. no notifications at all from Hermes today giving delivery times trying to phone .please call later. What can Hermes do about this problem.
This is really frustrating for me.

GetHuman4088825 did not yet indicate what Hermes.com should do to make this right.

Because I am
How GetHuman4088825 fixed the problem

We are waiting for GetHuman4088825 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Track an Order issue
Reported by GetHuman4088825
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 25387 others
0 customers following this

Timeline

GetHuman4088825 started working on this issue
Dec 13th, 2019 11:40am
GetHuman4088825 indicated the issue is not fixed yet.
Dec 13th, 2019 5:47pm
GetHuman4088825 indicated the issue is not fixed yet.
Dec 15th, 2019 12:09pm
GetHuman4088825 indicated the issue is not fixed yet.
Dec 15th, 2019 12:30pm
GetHuman4088825 indicated the issue is not fixed yet.
Dec 15th, 2019 3:48pm
GetHuman4088825 indicated the issue is not fixed yet.
Dec 16th, 2019 12:26pm
GetHuman4088825 indicated the issue is not fixed yet.
Dec 16th, 2019 12:31pm
GetHuman4088825 indicated the issue is not fixed yet.
Dec 16th, 2019 3:48pm
GetHuman4088825 indicated the issue is not fixed yet.
Dec 16th, 2019 3:49pm
GetHuman4088825 indicated the issue is not fixed yet.
Dec 16th, 2019 5:04pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies