I have * parcels that have been with Hermes for * days and despite being told they were...

GetHuman4083509's Missing Item issue with Hermes.com from December 2019

Help with my Hermes.com issue
The issue in GetHuman4083509's own words
I have * parcels that have been with Hermes for * days and despite being told they were being delivered, they have NOT! Now being told to get in touch. Need to know what's going on!

GetHuman4083509 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4083509 fixed the problem
Nightmare! Eventually got to SPEAK to * of the firms I'd ordered with, the driver couldn't find the address. Gave simple instructions, he was here with in ** mins. Hermes, give a phone number out so customers can speak to someone. Its not Rocket Science
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Hermes.com

Missing Item issue
Reported by GetHuman4083509
Dec 12th, 2019 - 2 years ago
Fixed
GetHuman4083509 shared how to fix
Seen by 24 customers so far
Similar issue to 25002 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4083509 started working on this issue
Dec 12th, 2019 1:12pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:33pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:36pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:37pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:38pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:40pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:40pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:40pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:41pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:42pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:42pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:42pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:42pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:42pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 8:47pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 10:38pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 10:39pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 10:40pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 12th, 2019 10:40pm
GetHuman4083509 indicated the issue is not fixed yet.
Dec 13th, 2019 10:40am
GetHuman4083509 indicated the issue is not fixed yet.
Dec 13th, 2019 10:40am
GetHuman4083509 indicated the issue is not fixed yet.
Dec 13th, 2019 10:40am
GetHuman4083509 confirmed the issue is fixed. Hooray!
Dec 13th, 2019 2:23pm