Ordered * suitcases for a Christmas gift today they have stated they have delivered and...

GetHuman4080309's Missing Item issue with Hermes.com from December 2019

Help with my Hermes.com issue
First: share to improve GetHuman4080309's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4080309 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman4080309's own words
Ordered * suitcases for a Christmas gift today they have stated they have delivered and these have been signed for, this is not true, someone was home no one has been and we were able to view the signature that is a scribble not what either of the people in the house would sign these are now missing yet paid for and needs resolving ASAP we can not get through to Hermes via phone after * hours of trying

GetHuman4080309 did not yet indicate what Hermes.com should do to make this right.

How GetHuman4080309 fixed the problem

We are waiting for GetHuman4080309 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hermes.com

Missing Item issue
Reported by GetHuman4080309
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 24767 others
0 customers following this

Timeline

GetHuman4080309 started working on this issue
Dec 11th, 2019 8:19pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies