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Dear Hermes *I received an email from Hermes at on **** saying that my parcel...

GetHuman4050659's Missing Item issue with Hermes.com from December 2019

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The issue in GetHuman4050659's own words

Dear Hermes *I received an email from Hermes at **** on ******** saying that my parcel reference number **************** was delivered to me Theresa MOONEY at my address and had been signed for by me. I live at the address with my partner, he was at home with me at this time and there were no callers at the address. I have also checked with my neighbours and nothing was left with them. I have checked on the tracking for this parcel that shows the parcel was delivered to me at the address and signed for, by me the signature left is not mine or my partners. I am waiting for several parcel at the moment so do not know at this time what the parcel is. Please could you look into this matter and inform me of the result.*Regards Theresa MOONEY

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How do I report a lost or missing item to Hermes.com?How do I track a Hermes parcel?What happens if I miss a Hermes delivery?What do I do if my item wasn't picked up by Hermes?How do I change the delivery address on my Hermes.com order?

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Hermes.com

Missing Item issue

Reported by GetHuman4050659

Dec 6th, 2019 - 3 years ago

I have an issue with Hermes.com too

Not resolved

Seen by 35 customers so far

Similar issue to 22262 others

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