I am still yet to receive my order in which I had a message today to advise my delivery...

GetHuman3697522's Track an Order issue with Hermes.com from October 2019

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Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman3697522's own words
I am still yet to receive my order in which I had a message today to advise my delivery is on its way. I then tracked my order which stated “your parcel has been delayed” and then another message advising “it’s on it’s way”. I am not happy about this service as I have waited in for this to arrive in which this has not. This is not the service I wish to receive as I bought this for a specific date and should expect this to be delivered when advised

GetHuman3697522 did not yet indicate what Hermes.com should do to make this right.

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Hermes.com

Track an Order issue
Reported by GetHuman3697522
Oct 3rd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 23656 others
0 customers following this

Timeline

GetHuman3697522 started working on this issue
Oct 3rd, 2019 4:51pm