The tracking no. *****************On the tracking information it says that Hermes have...

GetHuman3465334's customer service issue with from August 2019

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The issue in GetHuman3465334's own words
The tracking no. *****************On the tracking information it says that Hermes have tried to deliver this item yesterday AND today, but this is a LIE. I am on the Reception of the school ALL day and no-*ne has been.*I want the driver to be told to deliver the parcel to the school tomorrow between *.ooam and *.**pm.*The driver has assumed that the school is shut and has not bothered to try to deliver it. The school is open.*Because the driver has not tried to deliver it he has not left a card so I cannot get in touch with him or Hermes Offices. I have tried every number on your website but they are all automated and keep suggesting I contact the retailer. WHY would I do that when YOU have the parcel?????*Please can you email me back urgently.*Mrs Marr

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Customer service issue
Reported by GetHuman3465334
Aug 22nd, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 19401 others
0 customers following this


GetHuman3465334 started working on this issue
Aug 22nd, 2019 2:06pm

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