Hello at HERMES, *I have a parcel delivered while not at home and it was left in front...

GetHuman-ecogirl's customer service issue with Hermes.com from March 2019

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The issue in GetHuman-ecogirl's own words
Hello at HERMES, *I have a parcel delivered while not at home and it was left in front of the house door - there is not "safe place" - could a delivery driver please return and put it through a letter box please? Tracking was *****************.*Another possibility - if it does look to you that it would not fit througH the letter box - please open the parcel and deliver through the letter box seperate parts of it - there is only a magazine and a packet of metal dies for crafting from TONIC STUDIOS, sent by IDEAL SHOPPING (Create and Craft by on line order ).*There should also be comming another part delivery from the same people which is **x**" flat thin screen which might not fit - could you please keep it till I return and collect it myself from you? If there is no way to push it through the letter box... *I did not get a seperate tracking * for it, but it comes from the same IDEAL SHOPPING Ltd, and might have the same tracking number, maybe?*I would be very grateful for your help!*With best regards Lucia Noble

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Hermes.com

Customer service issue
Reported by GetHuman-ecogirl
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 24 customers so far
Similar issue to 5864 others
0 customers following this
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Timeline

GetHuman-ecogirl started working on this issue
Mar 28th, 2019 4:40am
GetHuman-ecogirl indicated the issue is not fixed yet.
Mar 31st, 2019 8:19am
GetHuman-ecogirl indicated the issue is not fixed yet.
Mar 31st, 2019 8:20am