I was waiting for a Hermes delivery today. Email said delivery between **h** to **h...

GetHuman2472840's customer service issue with Hermes.com from March 2019

4 views
 | 
5015 similar
 | 
0 following
Help with my Hermes.com issue
First: share to improve GetHuman2472840's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2472840's next move: call Hermes.com.
The best way to get your problem resolved is to tap the button below to start calling Hermes.com. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman2472840's own words
I was waiting for a Hermes delivery today. Email said delivery between **h** to **h**. I have left my front gate open (despite all the thieves in my area). No one has arrived. Now at **h** looking at the tracking history according to you delivery was attempted at **h**. Absolute rubbish!!!! I have waited in the entire day as tomorrow I am in hospital at midday and would now like to see how this matter is resolved. I don't like dishonesty. The one gate was open since early morning all the courier had to do was walk in and push the door bell. Honestly what is the problem in the world today. I want something suitable arranged post haste. I am really not a happy camper!!!!!!!!!!!!!!!!! Also if this is so, then why did your courier not leave a calling card - let me answer that because he did not come here to begin with. Your supposed tracking number ****************
GetHuman2472840 did not yet indicate what Hermes.com should do to make this right.
I have an issue with Hermes.com too
How GetHuman2472840 fixed the problem
We are waiting for GetHuman2472840 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hermes.com's attention and get better help faster. Tap below to get started.
Having Hermes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2472840 fixes it.
This email address isn't valid

Hermes.com

Customer service issue
Reported by GetHuman2472840
Mar 13th, 2019 - 5 mons ago
I have an issue with Hermes.com too
Not resolved
Seen by 4 customers so far
Similar issue to 5015 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman2472840 started working on this issue
Mar 13th 5:22pm