The Hearst Magazine website is literally broken, in that I cannot renew my Popular Mech...

GetHuman4053602's customer service issue with Hearst Magazines from December 2019

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The issue in GetHuman4053602's own words
The Hearst Magazine website is literally broken, in that I cannot renew my Popular Mechanics magazine subscription. I tried from both Firefox and MS Edge. Out of desperation, I ended up calling them and giving a credit card number over the phone, but I have no idea if my order was even processed because I neither received a confirmation e-mail nor can see a charge*hold having been placed against my credit card.

GetHuman4053602 did not yet indicate what Hearst Magazines should do to make this right.

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How Do I Cancel My Subscription to Hearst Magazines?How Do I Change the Shipping Address on My Hearst Magazine Account?How Do I Cancel My Hearst Magazine Subscription and Get a Refund?
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Hearst Magazines

Customer service issue
Reported by GetHuman4053602
Dec 6th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 1064 others
0 customers following this


GetHuman4053602 started working on this issue
Dec 6th, 2019 8:12pm
GetHuman4053602 indicated the issue is not fixed yet.
Dec 7th, 2019 2:15pm