As you will see (below) I am trying hard to get this matter settled and receive the mag...

GetHuman-patbrand's Missing Delivery issue with Hearst Magazines from December 2019

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The issue in GetHuman-patbrand's own words
As you will see (below) I am trying hard to get this matter settled and receive the magazines I have paid for.* *From: Pat Brandon *Sent: Thursday, November **, **** *:** PM*To: WDYCustS*****@***.com *Subject: Fw: Service Suspended invoice* *WHY CANNOT I NOT GET AN ANSWER** *IS THERE A PHONE NUMBER I CAN CALL.* *THE *-*** NUMBER DOES NOT WORK FROM CANADA.* *I DO BELIEVE YOUR DEPARTMENT IS “CUSTOMER SERVICE”* *MY EMAIL ADDRESS IS *****@***.com, MY PHONE * is Canada *** ***-****.* *PLEASE RESPOND.* *From: Pat Brandon *Sent: Monday, November **, **** *:** PM*To: WDYCustS*****@***.com*Subject: Fw: Service Suspended invoice* *Please see below – which I sent on Nov. **th. * *I have heard nothing back and have not received any magazines.* *From: Pat Brandon *Sent: Thursday, November **, **** *:** PM*To: *****@***.com *Subject: Service Suspended invoice* *Hello* *I was surprised to receive a “Service Suspended” invoice in today’s mail.* *I sent a cheque on August **th.* *When I received the second request for payment I ignored it thinking the cheque had not yet been posted at your end.* *Attached please find a copy of the cancelled cheque which has been processed through my bank.* *As a Canadian it was frustrating to try to pay for my magazines. The website does not allow a Postal Code only a Zip Code and the *-*** number will not work for Canada!* *I hope my subscriptions will be forth coming and that I will not be shorted any issues.* *Pat Brandon,

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Hearst Magazines

Missing Delivery issue
Reported by GetHuman-patbrand
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 1046 others
0 customers following this

Timeline

GetHuman-patbrand started working on this issue
Dec 3rd, 2019 10:43pm