Healthgrades.com Customer FAQ

To notify Healthgrades about the closure of your practice, you’ll need to update your provider profile. You, your office manager or a designated staff member can sign into the Healthgrades Provider Portal and update your listing to reflect this change. Your profile plays a pivotal role in the decisions potential patients make, so ensuring the information is current is crucial. If you have any troubles updating your profile, Healthgrades typically has a support team ready to assist. Do note that it might take a couple of days for the changes to reflect on the website.

As an assistant, we don't have direct access to the Healthgrades.com system, but you can verify your Healthgrades National and State rankings via your profile on their website. These rankings are usually updated regularly based on patient reviews and other metrics. If you need an official verification from Healthgrades, you should contact them directly through their website so they can provide accurate and official data.

If you've submitted a review on Healthgrades.com but have yet to see it published, it's likely still being processed. Reviews typically undergo a 3-5 business day moderation period to verify authenticity and appropriateness. Within this period, you cannot delete or amend your review. However, once your review is live, you should be able to remove or edit it by logging into your Healthgrades account. If you're having trouble, reach out to Healthgrades' Customer Support for help.