Is there anyone that actually works there?! This is NOT fixed!

GetHuman-beachcob's customer service issue with Healthgrades.com from August 2018

Help with my Healthgrades.com issue
The issue in GetHuman-beachcob's own words
Trying to remove bad rating ... I have been trying to get my rating of a doctor changed, as I left a bad review due to a misunderstanding with the office. I like this doctor very much, and don’t want to lose her as a provider. I have emailed you at least * times now. Now I have left a message on your voicemail. I’m afraid if this is not taken care of I will lose her as a provider, and I have several health concerns she is helping me with. If you do send me instructions on how to correct, please make sure it is understandable to the lay person. Thank you.
I may lose this doctor if not addressed quickly.
GetHuman-beachcob did not yet indicate what Healthgrades.com should do to make this right.
Have tried to reach customer service through emails (multiple), chat (no one came to chat), phone calls (no one ever came to the phone), and now this. This is maddening!!!
I have an issue with Healthgrades.com too
How GetHuman-beachcob fixed the problem
Sent emails almost daily. Aaron helped me.
Please help with my Healthgrades.com issue
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Healthgrades.com

Healthgrades
Customer service issue
Reported by GetHuman-beachcob
Aug 21st, 2018 - a mon ago
I have an issue with Healthgrades.com too
Fixed
Seen by 22 customers so far
Similar issue to 52 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-beachcob started working on this issue
Aug 21st 9:31pm
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 21st 10:49pm
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 21st 10:50pm
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 21st 10:53pm
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 22nd 11:20am
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 22nd 12:37pm
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 22nd 12:39pm
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 22nd 12:40pm
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 22nd 12:50pm
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 22nd 8:58pm
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 22nd 11:23pm
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 22nd 11:38pm
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 23rd 6:40pm
GetHuman-beachcob indicated the issue is not fixed yet.
Aug 23rd 7:18pm
GetHuman-beachcob confirmed the issue is fixed. Hooray!
Aug 24th 11:23am