i booked a flight going from m*Maui to Seattle and a return trip. I tried to pay for i...

GetHuman1825903's customer service issue with Hawaiian Airlines from December 2018

Help with my Hawaiian Airlines issue
The issue in GetHuman1825903's own words
i booked a flight going from m*Maui to Seattle and a return trip. I tried to pay for it and talked to about * people and one said she v*could not hear me because of static on my phone although nb *-* could hear me just fine. I was trying to pay for my tripm that I schueduled by credit card and could not find the link to pay. I am not computer savvy and I was not able to find someone to take my money. My trip is on **.**.**** from Maui to Seattle and returning on **.**.****. i dont want to lose those reservation but if it is this difficult then what do you suggest??? Wilma

GetHuman1825903 did not yet indicate what Hawaiian Airlines should do to make this right.

How GetHuman1825903 fixed the problem
I actually manage to talk to a custumer service rep who was so delightful he calmed me down and proceded with the the reservtion and took my payment and send me the confermation in a very short time. I had spend * days and about * hrs trying to do online by myself
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Hawaiian Airlines

Customer service issue
Reported by GetHuman1825903
Dec 25th, 2018 - 3 years ago
Fixed
GetHuman1825903 shared how to fix
Seen by 21 customers so far
Similar issue to 233 others
0 customers following this
Items needed
Name
Booking reference number
Email address
Phone number
Destination(s)
Travel Dates

Timeline

GetHuman1825903 started working on this issue
Dec 25th, 2018 4:28am
GetHuman1825903 confirmed the issue is fixed. Hooray!
Dec 31st, 2018 7:39am

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