Hi there, my friend scheduled a deep clean service for me. But did not supply me with t...

GetHuman-alysara's customer service issue with Handy.com from August 2019

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The issue in GetHuman-alysara's own words
Hi there, my friend scheduled a deep clean service for me. But did not supply me with the login information. When the cleaner arrived, it was one man when I thought I was getting a crew of * to *, he did not have cleaning supplies and the vacuum he brought was just unacceptable for any sort of professional cleaner. ** It was rescheduled for tomorrow morning at seven, but I would really love it if somebody could contact me that way we do not have to waste your time nor mine. Also I would like to change the credit card on file but can’t seem to do that **My address on file is **** B Lafayette Place. Culver City *****. **My number is************ ** Feel free to email call or text me. But I do not need a repeat of what happened today. For nearly $*** I should be getting professional cleaners. Because that’s what your app describes unfortunately I got a bucket and one man who had bleach and windex. I am allergic to bleach and that is just not enough to clean entire house. Please can somebody reach out and contact me because I can’t find a number for you guys, and I do not want your employees to waste their time driving here at * o’clock tomorrow morning if we can get this resolved prior to then.

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Customer service issue
Reported by GetHuman-alysara
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1314 others
0 customers following this


GetHuman-alysara started working on this issue
Aug 3rd, 2019 8:15am