Hi there, my friend scheduled a deep clean service for me. But did not supply me with t...

GetHuman-alysara's customer service issue with Handy.com from August 2019

Help with my Handy.com issue
First: share to improve GetHuman-alysara's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-alysara may need:
Username, Password, and Email address on the account
The issue in GetHuman-alysara's own words
Hi there, my friend scheduled a deep clean service for me. But did not supply me with the login information. When the cleaner arrived, it was one man when I thought I was getting a crew of * to *, he did not have cleaning supplies and the vacuum he brought was just unacceptable for any sort of professional cleaner. ** It was rescheduled for tomorrow morning at seven, but I would really love it if somebody could contact me that way we do not have to waste your time nor mine. Also I would like to change the credit card on file but can’t seem to do that **My address on file is **** B Lafayette Place. Culver City *****. **My number is************ ** Feel free to email call or text me. But I do not need a repeat of what happened today. For nearly $*** I should be getting professional cleaners. Because that’s what your app describes unfortunately I got a bucket and one man who had bleach and windex. I am allergic to bleach and that is just not enough to clean entire house. Please can somebody reach out and contact me because I can’t find a number for you guys, and I do not want your employees to waste their time driving here at * o’clock tomorrow morning if we can get this resolved prior to then.

GetHuman-alysara did not yet indicate what Handy.com should do to make this right.

How GetHuman-alysara fixed the problem

We are waiting for GetHuman-alysara to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Handy.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Handy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Handy.com

Customer service issue
Reported by GetHuman-alysara
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1314 others
0 customers following this

Timeline

GetHuman-alysara started working on this issue
Aug 3rd, 2019 8:15am