When I bought Hampton Bay strobe doorbell lights, I purchased the order as * strobe lig...

GetHuman-cmflok's customer service issue with Hampton Bay from October 2019

Help with my Hampton Bay issue
The issue in GetHuman-cmflok's own words
When I bought Hampton Bay strobe doorbell lights, I purchased the order as * strobe lights with one doorbell button. I was able to in sync those two strobe doorbell lights. I filed*and received a replacement. However, to my surprise, I received two strobe lights and two doorbell buttons. I cannot in sync these two together with one button! Can you help me? What am I doing wrong?

GetHuman-cmflok did not yet indicate what Hampton Bay should do to make this right.

How GetHuman-cmflok fixed the problem
After many attempts of trying to in sync the two strobes and one doorbell button, I've successfully managed to do this task. Take one of the two strobe lights and press the side button for activation. Press this button and watch for a double blinking light and release. Immediately take the doorbell button and push the button. It then becomes active. Do the same thing to the second strobe light —and again, immediately push the doorbell button. You should have both strobe lights working with one button.
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Hampton Bay

Customer service issue
Reported by GetHuman-cmflok
Oct 30th, 2019 - 2 years ago
Fixed
GetHuman-cmflok shared how to fix
Seen by 16 customers so far
Similar issue to 1538 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-cmflok started working on this issue
Oct 30th, 2019 1:26pm
GetHuman-cmflok indicated the issue is not fixed yet.
Oct 30th, 2019 8:01pm
GetHuman-cmflok indicated the issue is not fixed yet.
Oct 31st, 2019 1:45pm
GetHuman-cmflok indicated the issue is not fixed yet.
Oct 31st, 2019 1:45pm
GetHuman-cmflok indicated the issue is not fixed yet.
Oct 31st, 2019 1:45pm
GetHuman-cmflok indicated the issue is not fixed yet.
Oct 31st, 2019 1:45pm
GetHuman-cmflok indicated the issue is not fixed yet.
Oct 31st, 2019 1:56pm
GetHuman-cmflok indicated the issue is not fixed yet.
Oct 31st, 2019 1:56pm
GetHuman-cmflok confirmed the issue is fixed. Hooray!
Nov 1st, 2019 2:42pm

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