Dear Hampton Bay Service Department, * We Have the Hampton Bay Posada Patio set. I...

GetHuman-pjhorner's customer service issue with Hampton Bay from August 2018

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Dear Hampton Bay Service Department, * We Have the Hampton Bay Posada Patio set. It's been a wonderful addition to our patio and we love utilizing any chance get. Recently though that all changed.* We reside in West Bend, Wisconsin and on August **th we had severe storms come through our area. There was a tornado warning along with severe thunderstorm warnings!!! After the storms passed we went outside to survey the area for damaged. This is when we noticed that the glass table top was shattered all over the patio. We are assuming that the umbrella (which was closed) got sucked up by the wind and ended up breaking the glass on our table. * We are hoping that Hampton Bay will stand behind their product, and help us in replacing the glass on our table, so we can resume enjoying our patio set. I hope to hear from you guys soon!!!* Sincerely,*PAUL J. HORNER ****-***-****
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Hampton Bay

Hampton Bay
Customer service issue
Reported by GetHuman-pjhorner
Aug 27th, 2018 - 4 mons ago
I have an issue with Hampton Bay too
Fixed
Seen by 15 customers so far
Similar issue to 229 others
0 customers following this
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Timeline
GetHuman-pjhorner started working on this issue
Aug 27th 12:41am
GetHuman-pjhorner shared this issue with others over email
Aug 27th 12:42am
GetHuman-pjhorner indicated the issue is not fixed yet.
Aug 27th 1:42am
GetHuman-pjhorner shared this issue with others over email
Aug 27th 1:43am
GetHuman-pjhorner indicated the issue is not fixed yet.
Aug 27th 1:46am