I have been trying to speak with some about my Hallmark Card Studio product and can nev...

GetHuman3317563's Complaint issue with Hallmark.com from July 2019

Help with my Hallmark.com issue
First: share to improve GetHuman3317563's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3317563 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3317563's own words
I have been trying to speak with some about my Hallmark Card Studio product and can never get to speak to a real person. I have bought at least * or * of the studio packages and have enjoyed using them, but the last two I am having a lot of trouble with getting cards to print correctly when making traditional size cards. I have a **** studio and I use and have no problem, but I wanted a more recent one and downloaded the **** studio. I had a lot of trouble using it, so like an idiot, I thought the **** would be people. Not! So I have two Studio sets that I can't make that size cards with. Then I am stuck with the dilemma of trying to save the cards that I make in order to remember what cards I have sent to who. Then I talked my daughter into order one of your Studios, and she is having the same printing problem with that size card. I am not very happy with Hallmark at this time and can never talk to a real person.

GetHuman3317563 did not yet indicate what Hallmark.com should do to make this right.

How GetHuman3317563 fixed the problem

We are waiting for GetHuman3317563 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hallmark.com's attention and get better help faster. Tap below to get started.
Having Hallmark.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hallmark.com

Complaint issue
Reported by GetHuman3317563
Jul 26th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 88 others
0 customers following this

Timeline

GetHuman3317563 started working on this issue
Jul 26th, 2019 8:31pm