What is the return policy for Hallmark products?

The return policy for Hallmark products is straightforward and customer-friendly. If you are not completely satisfied with any Hallmark item, you can return it within 90 days of purchase for an exchange or refund. The product should be in its original condition and accompanied by a receipt. Personalized and customized items cannot be returned unless there is a quality issue or it was damaged during shipping. If a Hallmark product was purchased from a different retailer, it must be returned to that specific store following their return policy. Hallmark strives to ensure customer satisfaction and aims to make the return process as hassle-free as possible, reflecting their commitment to providing quality products that exceed customer expectations.