My password is not working. Just had it reset and it is still not working

GetHuman-boundb_'s customer service issue with Hallmark.com from June 2018

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The issue in GetHuman-boundb_'s own words
The problem: My password is not working. Just had it reset and it is still not working
GetHuman-boundb_ did not yet indicate what Hallmark.com should do to make this right.
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Hallmark.com

Customer service issue
Reported by GetHuman-boundb_
Jun 5th, 2018 - a yr ago
I have an issue with Hallmark.com too
Fixed
Seen by 8 customers so far
Similar issue to 591 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-boundb_ started working on this issue
Jun 5th, 2018 3:51pm
GetHuman-boundb_ indicated the issue is not fixed yet.
Jun 8th, 2018 5:25pm
GetHuman-boundb_ indicated the issue is not fixed yet.
Jun 8th, 2018 5:27pm