On a recent visit to our local branch truro cornwall "we wanted to up our overdraft ,we...

GetHuman-millycon's customer service issue with HSBC (UK) from August 2018

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The issue in GetHuman-millycon's own words
On a recent visit to our local branch truro cornwall "we wanted to up our overdraft ,we realise there are procedures and sometimes you just cant walk in and get the appropriate appointment ,we dont want to do online banking which we were told to do and when i mentioned thinking about changing banks the girl agreeded and told me it would b for the best i have been eith HSBC all my life and was upset at the lack of care about my custom and loyalty to HSBC ,i know im a small fish in a big pond but were what keeps the pond full very upset customers
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Customer service issue
Reported by GetHuman-millycon
Aug 10th, 2018 - 8 mons ago
I have an issue with HSBC (UK) too
Seen by 3 customers so far
Similar issue to 58 others
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GetHuman-millycon started working on this issue
Aug 10th, 2018 10:11am
GetHuman-millycon indicated the issue is not fixed yet.
Aug 10th, 2018 11:51am