I purchased download of software HRBlock Deluxe * State ****. Through Amazon download o...

GetHuman5850653's customer service issue with H&R Block from March 2021

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The issue in GetHuman5850653's own words
I purchased download of software HRBlock Deluxe * State ****. Through Amazon download on Feb. **, ****. It does not include filing my RECEIPT of form **** and ****. The product information provided was misleading!*So I purchased download of software HRBlock Premium and Business ****. Through Amazon download today March **, ****. This seems to be ONLY for businesses who need to file corporate and S-corporation , also multiple K-*s ISSUED to partners, etc. This is not what the product description states. I need to file my personal **** return, which happens to include one form **** and one form **** ISSUED TO ME by the partnership and fiduciary entities. I need the correct product and refunds for the two products that were described incorrectly. URGENT!!

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H&R Block

Customer service issue
Reported by GetHuman5850653
Mar 16th, 2021 - 2 years ago
Not resolved
Seen by 38 customers so far
Similar issue to 11425 others
0 customers following this

Timeline

GetHuman5850653 started working on this issue
Mar 16th, 2021 4:32pm