I completed my **** taxes with the HRBlock software and thought I could efile because t...

GetHuman-rachelgd's File a Return issue with H&R Block from April 2020

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The issue in GetHuman-rachelgd's own words
I completed my **** taxes with the HRBlock software and thought I could efile because the software appeared to allow me to do so.*When I tried to send my **** federal return, it said there was something going on with my internet or my firewall.*I looked at what would be needed to change my firewall settings & decided not to go into that area with my computer.*So I thought maybe it was my internet, with the virus thing going on our internet has been a little spotty...*I tried to efile again and got the same error message...*It appears now that after the * attempts, my checking acct has been charged for * $**.** amounts for the Arizona state efile that appears to not have gone through...*The software stated I would not be charged for the state efile IF the federal did not go through... Help?!?!?

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H&R Block

File a Return issue
Reported by GetHuman-rachelgd
Apr 26th, 2020 - 6 months ago
Fixed
Seen by 10 customers so far
Similar issue to 5573 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman-rachelgd started working on this issue
Apr 26th 9:20pm
GetHuman-rachelgd confirmed the issue is fixed. Hooray!
Apr 27th 2:26am

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