Do NOT share my phone number with anyone. This is digital extortion. What are your algorithms telling you about me. It's surely true.

GetHuman3806336's customer service issue with H&R Block from October 2019

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The issue in GetHuman3806336's own words
Live a normal, quiet life. ... Hello? This is garbage. I'm not even your customer. From now on, I am billing you as a client for my time, starting at *:**. *Someone managed to verify their email using my address. Excuse my brevity. **. I live in Mexico.**. I've had my identity stolen before and it ruined my life and credit .**. How the F does this happen? **. I want this taken care of now. I refuse to install your app. **. I'm holding my pinche tongue out of respect for other human beings. I DEMAND to know how this person contacted you, how they managed to verify with my email, their IP address and all the info you have, as I will need to file another FBI report.**. I don't have time for this. I will change my attitudes very, very quickly. **. Thank you for your prompt and courteous reply. (He rolls his eyes and says knowingly)*Also: it says "OchoaThom" a known bunco artist, and then now it says welcome Dale. Wtf is wrong with you people? Seriously. I've now spent ** minutes on this. My time is money.
I'm supposed to write Don Quixote?
Do what I asked of you, please.
This is a horrible form of customer service.
Tried jumping up and down while singing Billie Eilish songs. Did not help.
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H&R Block

Actually, I was going to relieve myself. So... I guess you'd say I was applying for Jeffrey Jones' job. Hijole!
Customer service issue
Reported by GetHuman3806336
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 16188 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman3806336 started working on this issue
Oct 21st, 2019 10:16pm

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