Hello, *I’ve been using H&R Block to file my taxes for the past few years. This year at...

GetHuman-msmcalea's Complaint issue with H&R Block from March 2019

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The issue in GetHuman-msmcalea's own words
Hello, *I’ve been using H&R Block to file my taxes for the past few years. This year at your Hazlet, nj location there was found to be an error from the **** taxes. It was checked “yes” under a question regarding some kind of felony account and I was ineligible to receive any money towards my education for the year because of this major error. I have never been convicted of any such account, not even a speeding ticket for that matter. I had my taxes done in the jersey city office last year, and it was a very chaotic environment, I waited over an hour even though I had an appointment, and it is not a surprise that the agent doing my taxes made a mistake. This year, the woman doing my taxes amended my **** tax refund but it will take over ** weeks to process and receive the money I’m supposed to get from my college education. I missed out on money owed to me because of the mistake on an H&R Block employee and this money could have been earning interest had I gotten it on time. This needs to be addressed appropriately and your agents need to be more careful when handling such important matters with their clients.

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H&R Block

Complaint issue
Reported by GetHuman-msmcalea
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 11193 others
0 customers following this

Timeline

GetHuman-msmcalea started working on this issue
Mar 27th, 2019 4:05pm

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