Just an alert. Went to H&R Block with pre set appointment.*Walked in. Overwhelmed by sm...

GetHuman-chefcody's Complaint issue with H&R Block from March 2019

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The issue in GetHuman-chefcody's own words
Just an alert. Went to H&R Block with pre set appointment.*Walked in. Overwhelmed by smell of marijuana. The representative was spraying office to cover up usage of the drug.*Sat down with representative. The H&R person said, I do not know how to do thus. All the people that can do URA account s only work during the day. They leave by four. I guess I can have my friend ask one of the representatives that work during the day to answer how I find the information. Then I can figure out how to do this part if your taxes. Come back later in week.*Again emphasising they only out in knowledgible staff in during day. Yet, they set up appointment at * pm on with drug smoking non trained staff?*Might want to find competent people. This was an extreme negative.*I've gone elsewhere.*Felt the company should at least be aware if this issue. Apparently my tax preparation was of no value for your company. Guess the staff relies on your gaurantee to cover their errors.*Professional do not do drugs when working on clients taxes! My taxes were not a big deal deal to prepare.

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H&R Block

Complaint issue
Reported by GetHuman-chefcody
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 11092 others
0 customers following this

Timeline

GetHuman-chefcody started working on this issue
Mar 26th, 2019 11:09am