Ok, so my name is Seth Caufield. I just did my taxes through an H&R block office in Spr...
GetHuman-caufield's customer service issue with H&R Block from October 2018
Help with my H&R Block issue
First: share to improve GetHuman-caufield's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-caufield to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-caufield may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman-caufield's own words
Ok, so my name is Seth Caufield. I just did my taxes through an H&R block office in Springfield IL. I have used H&R block several times and have always had a great experience. After this I will absolutely never go through you again! I put in all of my info into Turbo tax and they were going to charge me *** dollars for my state and federal return. I felt like this seemed like a lot, and H&R block normally charges me ** dollars. Today I had * W-* and a mortgage paper for tax purposes. * papers! It took ** minutes for my taxes to be done and I was charged *** dollars for their services!!! This cant be right!??? The woman told me that they weren't at franchise office, which was why it was so much. This is absolutely unreal! I am a new father to a * month old baby and didn't have the money to do my taxes anyway! Which is why I waited so long to begin with! I am emailing to make sure that this charge was accurate or was I overcharged? If this is right, I will never use this service again and will absolutely be sure to tell everyone about this service. I know whoever reads this email that it's not your fault but please tell me this is a mistake and that it can be fixed. I really cant afford this right now!
GetHuman-caufield did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman-caufield fixed the problem
We are waiting for GetHuman-caufield to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.